What is the most important role of a manager?
The most important role of a manager is that of a ‘coach’.
This quote about the legendary Bill Campbell from ‘Trillion Dollar Coach’ captures is quite well:
“Great coaches lie awake at night thinking about how to make you better. They relish creating an environment where you get more out of yourself. Coaches are like great artists getting the stroke exactly right on a painting. They are painting relationships. Most people don’t spend a lot of time thinking about how they are going to make someone else better. But that’s what coaches do.”
👉 The top priority of any manager is the well-being and success of her people.